IT Support
Inside Information Limited has over 30 years of experience in the development and deployment of IT solutions covering everything from rapid response fixes of day to day problems to detailed structured solutions to complex and demanding corporate issues. We pride ourselves on our ability to regularly resolve problems where others have failed.
Clients Large and Small
Our client list is populated with one man bands and industry leaders, large and small, including: MOD, IBM, Unicef, BBC, Alldays PLC, CBM, Camel and Meridian Television to name a few.
Trouble Shooting
We are experts at diagnosing and fixing a wide range of hardware and software problems. Our engineers are trained in both hardware and software technology as many problems result from an interaction between them. How many times has someone told you…. “sorry, I can’t fix that, it is a software problem” or vice versa.
Our engineers have access to our extensive knowledge database to ensure they can handle the majority of problems on their first visit. For those problems where major work is required, our engineer will take the equipment to our workshops, carry out the work and return and reinstall the equipment back at your location.
We do all this at a sensible price!
Remote Monitoring and Management
To further enhance the support we provide to our valued customers we provide an optional state-of-the-art Remote Monitoring and Management (RMM) program that will revolutionise the way we manage and support the PCs in your organization.
At Inside Information Limited, we constantly strive to stay ahead of the curve when it comes to providing top-notch IT solutions and support. The RMM program is designed to deliver proactive monitoring, management, and maintenance of your PCs, ensuring optimal performance and security. Allow me to share with you some of the key benefits this program will bring to your organization:
1. Proactive Issue Detection: The RMM program enables us to monitor the health and performance of your PCs in real-time. It allows us to detect potential issues even before they become noticeable problems, helping us address them promptly and prevent any disruption to your operations.
- Enhanced Security: With cyber threats on the rise, it is crucial to prioritise the security of your systems. Our RMM program incorporates robust security features, such as real-time antivirus and antimalware scans, software patch management, and firewall monitoring. This comprehensive approach helps safeguard your PCs from the latest threats, minimizing the risk of data breaches and unauthorised access.
- Improved Productivity: By actively monitoring your PCs, we can identify and resolve performance bottlenecks, software conflicts, and other issues that could hinder your employees’ productivity. With the RMM program in place, we can proactively optimise system resources, streamline processes, and ensure that your PCs are running at their peak performance.
- Reduced Downtime: Unforeseen PC issues can lead to costly downtime and business interruptions. With the RMM program, we can remotely diagnose and resolve problems swiftly, often before they impact your day-to-day operations. This proactive approach helps minimize downtime, keeping your team productive and your business running smoothly.
- Cost Savings: By implementing the RMM program, you can experience significant cost savings in the long run. With proactive maintenance and issue prevention, you can avoid expensive emergency repairs and minimise the need for on-site visits. Additionally, the program allows us to optimise software licenses and identify opportunities for hardware upgrades, ensuring your IT investments are utilised efficiently.
We believe that our RMM program will greatly benefit your organization by enhancing the reliability, security, and performance of your PCs. We will oversee the monitoring and management processes, providing you with peace of mind and the freedom to focus on your core business activities.
We would be delighted to discuss the implementation of the RMM program further and address any questions or concerns you may have. Please feel free to reach out to me at 02380 61 61 61 or ian@inside.co.uk. We value your business and look forward to continuing our partnership with you.